- The warranty starts from the date the products are installed.
- The warranty is only valid when installed within authorized Tars centers.
- This warranty is only valid for products and services proven by the invoice number issued by an authorized Tars center.
- The customer can inquire about the warranty status by contacting the service center where the installation took place, using the invoice number and vehicle information.
- The warranty is limited only to the products and services listed in the table below, and does not extend to any other product or service not expressly listed in this policy.
Warranty Conditions | Warranty Period | Product |
The warranty for the nano ceramic coating does not cover any damage resulting from misuse, such as washing with materials not intended for cars, using car washes with inappropriate concentrations, wax shampoo, or failure to remove bird droppings for a period of time. Long-term use, washing the vehicle within less than seven days of installation, or excessive exposure to sand or harsh environmental factors. This warranty applies in accordance with the warranty period specified for each product in the Teras approved warranty schedule. | Two Years | Nano Ceramic Coating (Exterior) |
Teras guarantees that the thermal insulation (tinting) films installed at its centers have been professionally installed to maintain their sun-reflective properties and prevent peeling, cracking, or delamination of the film layers, in accordance with the warranty period specified for each approved product. The warranty does not cover gradual discoloration, fading, or scratches resulting from the use of soft cloths or materials not intended for cleaning automotive glass, the use of automotive glass cleaning materials at inappropriate concentrations, friction with vehicle parts, or the deliberate removal of parts of the film. Consumers should review the regulations and rules related to permissible opacity levels before installing thermal insulation films, and they are responsible for adhering to their provisions. | 5 years | Thermal Insulation (Nano Ceramic) |
10 Years | Thermal Insulator (Titanium) | |
Ters guarantees that paint protection films installed in its authorized centers are free of manufacturing defects such as yellowing, or Peeling or separation of layers depends on the warranty period specified for each product in the approved warranty schedule. The warranty does not cover damage resulting from negligence, improper washing, such as using cleaning products not intended for car washes or using car wash products at inappropriate concentrations, chemicals, excessive exposure to environmental factors, bird droppings, accidents, partially or fully repainted vehicles, or unprofessional installation and removal. It also does not cover parts made of nickel or chrome. Any attempt to remove or reinstall the film outside of authorized Truss centers will void the entire warranty. | 5 Years | Paint Protection Films – Black (HEXA) |
10 Years | Paint Protection Films (HEXA) | |
10 Years | Paint Protection Films (XPEL) | |
Ters guarantees that its interior protection films are free from manufacturing defects such as cracking, peeling, or discoloration, subject to the specified warranty period. The warranty does not cover damage resulting from improper cleaning, improper use, or disassembly and installation outside of authorized Ters centers. | 5 Years | Interior Protection Films |